Policies & Ordering

Art Retro invites and encourages customers to pick up their purchases from our West Auckland location.

Contact us for directions.

Where this is not practical, we package and freight your order via Fastway Couriers. Delivery is usually within 24 hours of despatch (Mon-Fri) within the North Island, and 48 hours (Mon-Fri) within the South Island.

Packaging and Freight Costs:

Metropolitan Auckland          
$16
Orewa to Pokeno
Upper North Island (except Far North)
$22
Whangarei to Rotorua
Rest of North Island  (incl Far North)
$26
South Island            
$28 (5kg max)

These prices are based on shipping single items. Multiple items can be combined to save freight but weight restrictions do apply.

Contact us for further information.

Saturday delivery, if requested, incurs an additional surcharge of $4.50 but is only available to certain major metropolitan destinations.

Important Note - Rural Freight:

Delivery to a rural address incurs a surcharge of $4.50 on top of normal freight cost.

Packaging

All shipped items are packed with corner protectors and wrapped in multiple layers of corrugated cardboard. Whilst transit damage is rare, we strongly advise customers to unwrap and inspect the artwork for damage, in the presence of the courier driver, before signing for the delivery. Do not sign for or accept delivery of damaged goods. The driver will return the goods to sender (Art Retro). Please contact us when this has happened.  Once we have received and inspected the damaged goods, replacement items will be forwarded at no additional cost.

Payment

Payment must be made at the time of purchase and may be made by cash, eftpos, visa, or mastercard if picking up, or by direct debit to our bank account before despatch.

Art Retro is committed to quality and we love to share our passion for vintage advertising posters with our customers. We want your Art Retro experience to be a great experience. If for any reason you are not happy with your purchase, let us know first. Customer satisfaction is very important to us and most issues can be sorted quickly and easily by phone or email. Please do not return items without first receiving authorisation from Art Retro.

Contact Us directly

By Email:

info@artretro.co.nz

 

   

 

By Phone:

0800 ArtRetro

0800 278 738

 

Auckland callers

834 2662

 

 

 

Art Retro

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Join Us Join Our Mailing List